The first yes gets the slot
A cancelled fitting or review is offered by text to patients waiting nearby. The first to reply yes is booked, and the clinician's phone updates on its own.
Domi for audiology
A hearing-care diary that travels to the patient.
Hearing tests, fittings, wax removal and aid reviews, in homes and care homes across your area. Domi fills the gaps cancellations leave, plans each clinician's round, and keeps the records on their phone.
A day on the round, with Domi
These are real screens from the live demo. It's set up as an eye-care practice, so you'll see optical visit types; yours would have its own.
The round on a map
Each clinician sees the day in visiting order on a street map, with the drive between every stop.
Works where the signal doesn't
Care homes and country lanes lose signal. The round and records stay on the phone and catch up when it's back.
Made for hearing care at home
Visiting people with hearing loss has its own needs, starting with how you reach them.
- Texts first, for patients who can't hear the phoneDomi contacts patients by text. The few who can only be reached by a call are flagged, with the number to ring, so nobody is missed.
- The right clinician for each visitHearing assessments go to audiologists or hearing aid dispensers, and wax removal only to those trained for it. You tell us who does what.
- Reviews come round on timePatients due an aid review or reassessment join the waiting list automatically, so they're first in line for a cancelled slot nearby.
- Referrals from families and care homesRelatives, carers and care-home staff use your own referral form, and it lands straight in the office queue.
Your visit types, set up for you
A hearing practice would start with something like these. We set the names, lengths and prices with you.
- Hearing assessment
- Hearing aid fitting
- Follow-up and fine tuning
- Ear wax removal
- Repair, retube and batteries
- Annual aid review
What's built, and what isn't yet
We'd rather you knew now than found out after signing. Domi runs the admin around your visits, not the clinical record. The live demo shows everything in the first column.
Working today
- Cancelled visits offered by text to patients waiting nearby
- Each clinician's route planned, with real road drive times
- A referral form for families, carers and care homes
- Patient details, alerts and visit history on the clinician's phone, even offline
- A booking page that offers patients times near them
- Patients due back joining the waiting list automatically
- A mileage report, and invoices for private visits
- Two-factor sign-in, with every record opened logged
Set up with you
- Your visit types, lengths and prices
- Who can do which kind of visit
- The towns and postcodes you cover
- Your team and their working hours
- Your logo and colours on patient pages
- Importing your current patient list
Not built yet
- Hearing aid serial numbers and warranty dates
- Noah integration, which needs a partnership with HIMSA
- Card payments
Your clinical system
- Hearing tests and audiograms
- Fitting and verification records
- Your audiology software, such as Noah
Moving across from spreadsheets and paper
You don't have to retype anything, and you don't switch until your team is ready.
- Send us what you haveYour spreadsheet, a practice-system export or the paper diary. Column headings first, so we can plan the move before any patient data changes hands.
- We check every rowThe import flags postcodes that are really town names, duplicates, patients with only a landline and missing details, so nothing goes in wrong.
- We set it up for youYour visit types, the towns you cover, your team and their working hours, and your logo on everything patients see.
- Try it, then switchYour team runs real days alongside the old way until they're happy. Most practices are live in about four weeks.
Questions audiologists ask
Does Domi replace our practice system?
It replaces the admin around the visits: the diary, the spreadsheets, the referral and cancellation forms, and the ringing round when someone cancels. Hearing tests and audiograms stay in your audiology software, such as Noah, and Domi works alongside it.
Can it handle care-home visits?
Yes. Each resident has their own record and visit, with the home's address, access and carer notes, and the visits sit on the same round.
How do patients cancel?
They reply CANCEL to the reminder text, or a relative uses the cancel link in it. No forms and no phone call, and the slot is offered straight away to someone who's waiting.
Where is patient data kept?
The live demo holds invented patients only. Before any real patient goes in, your practice's system runs on its own encrypted UK database with daily backups, under a data processing agreement with you.
See Domi with your own visit types.
A 20-minute video call with the person who builds it. Founding practices get their price fixed for two years.
Domi also works for domiciliary opticians, podiatry, physiotherapy, and other home-visit services.